Can my account be closed because of spam complaints?

GetResponse is a permission-based email marketing software, and as such, it maintains a strict, zero-tolerance spam policy.

We are happy to cooperate with our customers in order to mitigate any compliance-related issues with their accounts. At the same time, we have an obligation to all of our customers to provide the highest level of service and deliverability. Therefore, we reserve the right to disable accounts that are in violation of our Anti-Spam Policy.