How to customize my confirmation message?
You have a few options when it comes to customizing your confirmation message. In the Confirmation message settings on the List settings page, you can:
- Add a custom subject line (or select one of the predefined subject lines)
- Add text to the body template you’ve selected for the message
- Select the message format (plain text or HTML) and the from and reply-to addresses
Adding a custom subject line
- Go to Contacts > Lists.
- Hover the mouse pointer over the Actions menu on the right to expand the Actions list.
- Select Settings to open List settings.
- In Confirmation message settings, scroll to Subject line and click Add custom subject line. Enter the new text in the space available. Note: Custom subject lines are subject to review by our Customer Success team.
- Click the Save confirmation message button to apply the changes.
Adding text to a message
- If you’re already in Confirmation message settings, skip to Step 2. If not, follow Steps 1-3 described in Adding a custom subject line.
- Under Body template, select a confirmation message template.
- Click Confirmation message to view the template text.
- Add new text in the space available.
- Click the Save confirmation message button to apply the changes.
Please note that there is no option to enter URLs, emails or JavaScript related keywords.
There is also a limit of 255 characters.
Selecting message format and from and reply-to addresses
- If you’re already in Confirmation message settings, skip to Step 2. If not, follow Steps 1-3 described in Adding a custom subject line.
- Choose between HTML and plain text options for the message format.
- Scroll to From address and Reply-to address. Expand each list to select the address. Note: You can only choose “From” addresses you’ve already added to your account. To learn how to add a new address, please go to How can I add new “From” address and name for my messages.
- Click the Save confirmation message button to apply the changes.