How to install the GetResponse Chats code on my website?

You can install GetResponse Chats on your website to always stay in touch with your customers.

Please note that it’s possible to install the GetResponse Chats code on your website if you’re a Marketing Automation or Ecommerce Marketing plan user.

To install the GetResponse Chats code on your website:

  1. Go to Chats.
  1. Click on Settings.
Settings tab shown.
  1. Go to the Install code on site tab.
Install code on site shown.
  1. Click on Copy code.
GetResponse Chats code window and Copy code shown.
  1. Go to your website admin panel. Paste the copied code in the <body> section on your website.
  2. Reload the page after installing the code.

If you don’t have a website, you can use the link to your chat page on your blog, eBay listing, or any other page.

How to manually choose the GetResponse Chats button position on my website?

By default, the position of the chat button is set globally in the Chat window appearance tab. You can override the default button placement and set its position manually by using custom _grChatConfig parameters on every site you’ve installed the GetResponse Chats code snippet. 

  1. Go to the Install code on site tab.
Install code on site shown.
  1. Click on Get the code to customize its placement in the Code installation checklist window. 
Code installation checklist and Get the code to customize its placement shown.
  1. A window will open. Choose the Alignment. Adjust the Horizontal and Bottom margin.
How to manually set the button position window shown.
  1. Click on Copy code and paste it on your website.
  2. Click on the Got it! button to close the window.

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