How to trigger a popup based on a placed order or updated cart?

You can now react to the customers of your store and show them a popup after they:

• place an order with a specific order value, a selected number of products, or specific products – you can motivate shoppers to return through offers like discounts or reward programs
• update the cart with specific cart values, selected number of products in the cart, or specific products placed in the cart – you can offer an incentive, like free shipping, product upgrades, or a better deal

Both triggers can react on data gathered in the past (eg: 14 days ago visitor placed an order) or only new events.

Before you start

Make sure that your store is connected to GetResponse.

Triggering popups based on order placed

1. Go to Forms and popups and click on the name.
   
   
   
   
2. Click Edit under Display rules.
   
   

3. Click Turn on targeting in Ecommerce targeting.
   
   
   
   
4. Select the store in which you want to enable ecommerce targeting (if you have more than one).
   
5. Move the slider beside the Order placed to display more options.
   
   
   
   
6. Choose the trigger that will display the popup:
   
   
   • Order value – enter the exact, minimum, or maximum value of ordered products
   • Number of products – enter the exact, minimum, or maximum number of ordered products
   • Specific product – select the product whose order you want to track (you can select multiple products)
   • Product category – select the category from which you want to track orders (you can select multiple categories), ordering any products from the selected category will trigger the popup
     
     
     
     
7. Choose if you want to trigger the popup for New or Past orders. When selecting Past orders, click on Advanced settings to choose the time frame of those orders.
   
   
   
   
   
8. Click Save or proceed to the next section.

Triggering popups based on updated cart

1. Repeat steps 1 to 4 from the section Triggering popup based on the order placed.
   
2. Move the slider beside Cart updated to display more options.
   
   
   
   
3. Choose the trigger that will display the popup:
   
   
   • Cart value – enter the exact, minimum, or maximum value of products placed in the cart
   • Number of products – enter the exact, minimum, or maximum number of products placed in the cart
   • Specific product – select the product placed in the cart you want to track (you can select multiple products)
   • Product category – select the category from which you want to track products placed in carts (you can select multiple categories), placing any products from the selected category in the cart will display a popup
     
     
     
     
4. Choose if you want to trigger the popup for New or Existing carts. When selecting Existing carts, click on Advanced settings to choose the time frame of those carts.
   
   
   
   
5. Remember to click Save after selecting all the needed options.