How to update invoice details?
Invoice details can be updated for both issued and future invoices.
All invoices are available in your account under Billing > Billing history. You can check how to download them here.
Billing details change for future invoices
As the account owner, you need to change the information in your account.
1. Go to Profile > Manage account.
2. Enter Account details and expand Address and time to input your new billing address.
3. Expand Business details if you want to change the company name and VAT number.
4. Click on Save.
Note: All customers from the EU who didn’t provide VAT ID upon signing up to the service, are charged with VAT according to their country of operation.
All customers from Poland and the United Kingdom, regardless of providing VAT ID (NIP) in their billing profile, are charged with VAT.
- 23% for Poland
- 20% for United Kingdom
Customers from outside the EU are charged without VAT.
Some US states will, however, apply state tax.
Correction notes and invoice corrections for already issued invoices
For accounting reasons, it is not possible to modify an already-issued invoice. If you want to correct your data for an already issued invoice, please create a support ticket via our contact form (select Billing issues category) or contact us via LiveChat.
