How to use the “Enrolled in a course” condition in a workflow?
The Enrolled in a course condition allows you to track when a contact has signed up for a course. It enables you to trigger various automated actions based on a user’s enrollment, such as sending welcome emails, offering additional resources, or initiating a series of follow-up communications. By configuring the settings in the Properties section, you can specify the exact course you want to monitor, ensuring that your marketing efforts are timely and relevant to each user’s educational interests and commitments. The element works for both paid and free courses.
Note: only subscribed students can be tracked as automation works on contacts only. Here you can find more about enabling list subscriptions for your courses.
You can track when a student enrolls in a specific course (or any course) and plan some actions based on that.
To do that:
- Find the Enrolled in a course element.
- Drag and drop it into your workflow to start connecting it with other elements.
- Click the element to open the Properties tab.
- Under Wait until a student enrolls in dropdown select Any course or Specific course, depending on which of the two options you want to track.
- (Optional) Enable Run multiple times to allow the same contact to pass through this element every time they enroll. This way you can trigger the next step for the same contact more than once.
- Select the time setting for When to assume the condition wasn’t met. For more information on how time settings work, go to How do I use time settings in condition properties.
