How to use the “Lesson started or completed” condition in a workflow?

The Lesson started or completed condition in GetResponse enables you to track the engagement with specific lessons in your online courses. With this condition, you can monitor whether a contact has started or finished a particular lesson, allowing you to tailor your workflow automation based on their progress and interaction with the course content. You can select which lesson to track in the Properties. It works for free and paid courses.

Note: only subscribed students can be tracked as automation works on contacts only. Here you can find more about enabling list subscriptions for your courses.

You can track when a student starts or completes a specific lesson (or any lesson) and plan some action based on that.

To do that:

  1. Find the Lesson started or completed element.

    lesson started or completed condition
  2. Drag and drop it into your workflow to start connecting it with other elements.
  3. Click the element to open the Properties tab.
  4. Under Wait until a student dropdown select Starts a lesson or Completes a lesson, depending on which of the two options you want to track.
  5. Under In which course? you can choose the specific course the lesson belongs to.
  6. Under Which lesson? you can choose to select Any or Specific lesson.

    lesson started or completed condition

  7. (Optional) Enable Run multiple times to allow the same contact to pass through this element every time they start/complete a lesson. This way you can trigger the next step for the same contact more than once.
  8. Select the time setting for When to assume the condition wasn’t met. For more information on how time settings work, go to How do I use time settings in condition properties.

You can do this within one automation workflow. You can use:

Customize your workflows to accomplish different goals.

For example, here’s a scenario that allows you to:

  • Add scoring points when a student completes a lesson.
  • Send a reminder every 7 days until the lesson will be completed.


complete lessons flow example

You can adapt this workflow to your needs. If you have more lessons, simply add another condition element and link it with the desired actions.