Manage account
Struggling with your account settings? We can help you clear any doubts.
Jump to:
- How to run pings and traceroutes?
- What are the technical requirements to use GetResponse?
- How to use two-factor authentication in GetResponse?
- What browsers are compatible with GetResponse?
- What is a Trusted device feature and how to use it?
Getting started with managing account
Learn more about basic settings for your account.
- What is GetResponse and how to use it? Video
- Can I try GetResponse before I buy?
- Where can I find and edit my account settings?
- How to change my password?
- Why is the GetResponse badge displayed at the bottom of my emails, landing pages and websites?
- How to customize my Dashboard with widgets? Video
- Why can’t I log in?
- What are the icons in the top right corner of my dashboard?
- Where to find my chat transcripts?
- How to change my account login?
- How to activate my Free account?
Compliance and account reputation
It's very important to stay compliant with our Terms of Service. Learn more about how to do that.
- What is a reconfirmation campaign?
- How to make sure I am in compliance with CASL regulations?
- How to send DMARC-compliant mail?
- What is spam?
- Can my account be closed because of spam complaints?
- What is a permission-based list?
- Why is legal compliance important?
- What does it mean that my account is being verified?
Consent fields
Staying compliant with the latest privacy regulations is very important and GetResponse will help you with it.
- How to create and use Consent fields? Video
- How to collect consent from new and existing contacts?
- How to get the account ready for GDPR?
- My lists are single opt-in. Is double opt-in required to be GDPR-compliant?
- Can I process data outside the EEA under the GDPR?
Team management
If you're working with more people, you can give them access to your GetResponse account.
