What conditions can I use to search for contacts and create segments? Video

Use these conditions to include or exclude contacts based on their name or email address.

Use this condition to include or exclude contacts based on a custom field. You can narrow the search based on whether a specific custom field is or isn’t assigned, and by the specific value.

Use this condition to search for contacts based on the date they joined your list. You can narrow the search for contacts who joined before a specific date, after a specific date, or in a date range.

Use this condition to search for contacts based on how they joined your list. You can narrow the search for contacts who joined using a specific category. You can also specify between all or any subscription methods in that category.

Use this condition to search for contacts based on their engagement score. You can narrow down the search based on a specific score (from 1 to 5). Engagement Score at GetResponse is a tool that identifies and scores the activity of your contacts based on their interactions with your emails.

Use these conditions to include or exclude contacts based on opening messages. You can narrow the search based on a type of message and specific message in that category. For message not opened, you can display contacts who have never opened any messages. You can narrow these results based on a date range.

Use this condition to search for contacts based on the autoresponder day. You can narrow the search based on whether they have an autoresponder day assigned or not. You can also specify the autoresponder day based on a range.

Use these conditions to search for contacts based on the date of their most recent autoresponder or newsletter. You can narrow the search for messages received before a specific date, after a specific date, or in a date range.

Use these conditions to search for contacts based on the date of their most recent click or open. You can narrow the search for messages clicked/opened before a specific date, after a specific date, or in a date range.

Note: Time-based search conditions (last 7 days, last 30 days, etc.) will not take the current day into consideration. Instead, they will only display data for days that have already fully passed at the time of the search. In other words, the ‘last 7 days’ search would not consider the last 6 days + today. This helps with comparing reliable data from different time frames.

To include today’s date in the results, you can select a date range, or combine two sets of search conditions. For example:

– last 7 days + today.
– Date range.

If using two sets of conditions, set the results to match all of the following.

This consideration applies when using the subscription date field at the top of the search contacts page. It also applies to the time-based search conditions covered under ‘contact actions’ and ‘contact details’. For example: last click date, last open date, last newsletter date, etc.

Use this condition to search for contacts based on their Webinar participation. You can narrow the search based on a specific webinar. You can also specify the type of participant: host, presenter, registrant, attendee, lobby visitor.

You can use different types of participants to send more personalized messages, for example, “thanks for attending” only for attendees or “sorry you didn’t come” addresses to lobby visitors.

Use these conditions to search for contacts based on whether they clicked links in your messages or not. You can narrow the search based on a type of message and specific message in that category. You can also search for all or any links within that message. For link not clicked, you can display contacts who have never clicked any messages, based on a date range.

Use these conditions to search for contacts based on whether they were sent your messages or not. You can narrow the search based on a type of message and specific message in that category.

Select this condition to search for contacts based on their number of orders. You can narrow the search based on orders from all shops, or a specific shop. You can also specify the results based on a range.

Select this condition to search for contacts based on their amount spent. You can narrow the search based on purchases from all shops, or a specific shop. You can also specify the results based on the amount spent and currency used.

Select this condition to search for contacts based on their products purchased. You can narrow the search based on purchases from all shops, or a specific shop. You can also specify the results based on whether the purchase is or isn’t from a specific category. Finally, you can display contacts who completed the purchase before a specific date, after a specific date, or in a particular date range.

Select this condition to search for contacts based on their products purchased. You can narrow the search based on purchases from all shops, or a specific shop.

Select this condition to search for contacts who abandoned their cart. An abandoned cart refers to a situation where a potential customer adds items to their cart but leaves your website without completing the purchase. You can narrow down the search based on shop and date.

Use this condition to find people who have:

1. Completed transactions.
2. Incomplete transactions.
3. Any status.

Use this condition to find people based on how much money they spent.

Use this condition to find people who abandoned their order.

Select this condition to search for contacts based on their number of downloads. You can specify the results based on a range.

Select this condition to search for contacts based on the downloaded file. You can select a category between guides, infographics and collaborations. You can also select a specific file that was downloaded and pick the download date.

Select this condition to search for contacts based on the source of the file. You can select between preloaded magnets or ones added by you.