What is FTP and how do I use it? MAX

Each MAX² server comes with a free FTP account. FTP, or File Transfer Protocol, is a standard network protocol used for transferring files from one host to another. 

FTP can be used to:

• import or update contacts if your file is bigger than 50MB (here you can learn how to do it)
• import blocklists or suppression lists
• import external segments
• receive custom reports (they are uploaded to the “reports” folder on the FTP server)

To access your dedicated FTP server, you will need the following:

• any FTP client that allows accessing FTP servers, such as CyberDuck or Filezilla, which are free to use
• access your FTP server at ftp://ftp.getresponse360.com/ for US hosted servers or ftp://ftp.getresponse360.pl/ for PL hosted servers (please contact support@getresponse-max.com if you’re not sure which server to use)
• your FTP login and password will be securely provided to you by our support team. Please do not share them with anyone.

Here is a screenshot from Cyberduck showing the data that you will need to fill in: