Why do messages sent to my own domain bounce?
Starting in February 2024, Gmail and Yahoo are rolling out new authentication requirements which require using a custom DKIM authenticated domain with DMARC reinforced.
GetResponse strongly advises all senders to use emails addresses from own sending domains
For additional details on these modifications, refer to our blog
Gmail and Yahoo’s Authentication Changes: All You Need to Know
Your message is likely to bounce
- the receiving server rejects the message and it does not appear in your contacts’ inbox,
- the receiving server accepts the message, but internal domain filters block it and finally it does not appear in your contacts’ inbox.
How to check if the message was rejected by the receiving server?
In both cases, you will find more information in your Dashboard. Go to Reports and look up the numbers in Bounced category. Learn more about bounces.
![Email statistics showing bounced mails indicator](https://us-wd.gr-cdn.com/help/2019/02/email-analytics-bounces-1.jpg)
How to fix this issue?
If this happens, ask the administrator of your domain to add the GetResponse IP addresses
104.160.64.0/24
104.160.65.0/24
104.160.67.128/25
104.160.68.224/27
104.160.69.0/26
If the above method does not help, please contact the ISP