Web Accessibility Statement

GetResponse is constantly working toward improving the accessibility of our website to ensure we provide equal access for all of our users to try and make our website as accessible as possible to everyone, including those with visual, hearing, cognitive and motor impairments.

This GetResponse website is designed, developed and maintained to be in compliance with Web Content Accessibility Guidelines 2.0.

In any case, GetResponse accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

Accessibility Features

Below you will find a list of some of the technology solutions we have integrated to make our website easy to navigate, fast-loading, and accessible.

Browser tools:

The website is fully operational with native internet browser plugins and extensions for easy and uninhibited access to pages’ content. Please find guidelines on how to use browser plugins here:

Photographs/Images:

  • Uses Alternative Text “ALT” and/or “TITLE” attributes. ALT/TITLE attributes provide a written description of the image, which is accessible to screen readers, and it is visible when the mouse is placed over the image. This is also useful for people who have images turned off on their browser, in which case a description will display where the image used to be.

High Contrast Version:

Users can enable a high contrast version of the page, supporting easy content access for visually impaired visitors for each page published in the www.getresponse.com domain. 
To enable the high contrast version, click the High Contrast icon in the bottom right-hand corner of the page, as is presented below before login:

At https://app.getresponse.com/login user panel after login click the switch toggle right in the botton right corner:

WCAG 2.0 Level AA:

The website adheres to WCAG 2.0 AA Guidelines and Success Criteria organized under the following 4 principles:

1. Perceivable:

  • Provide text alternatives for non-text content.
  • Provide captions and other alternatives for multimedia.
  • Create content that can be presented in different ways, including by assistive technologies, without losing meaning.
  • Make it easier for users to see and hear content.

2. Operable:

  • Make all functionality available from a keyboard.
  • Give users enough time to read and use content.
  • Do not use content that causes seizures.
  • Help users navigate and find content.

3. Understandable:

  • Make text readable and understandable.
  • Make content appear and operate in predictable ways.
  • Help users avoid and correct mistakes.

4. Robust:

  • Maximize compatibility with current and future user tools

The following information can further help improve the accessibility experience and find more resources.

Keyboard Commands for:

Difficulty Accessing Material:

If you have difficulty accessing any material on this site, please contact us via the following form: https://www.getresponse.com/features/support#form.

Contact with us:

If you would like to request accessibility-related assistance, report any accessibility problems, or request any information in accessible alternative formats, please contact us via the following form: https://www.getresponse.com/features/support#form.

Other forms of contact:

Contact for logged in users: https://app.getresponse.com/login?p=email-us

24/7 Livechat at: https://www.getresponse.com/features/support